Quality home care services

Providing unforgettable, heartfelt care at home for people just like you. Your home, your life.

Why Us?

Our promise to you

You can trust us to care for your loved one with the same attention and respect you would, backed by our expertise and experience.

You can trust us to prioritize you and your loved one, offering personalized, compassionate care tailored to your needs and regularly reviewed for quality.

Count on us to be there for your loved one—reliably, professionally, and always with a warm smile to brighten their day.

We'll make working with us simple, especially with technology, so you can stay involved in your loved one's care and enjoy peace of mind.

You can trust us to go above and beyond to help your loved one live a happy, fulfilling life—as a friend, sharing stories, taking them to favorite places, and connecting them with loved ones.

In short, we'll help them keep living the life they love.

How we work

Starting your care journey

Each journey has its own differences, but this 4 step process covers the key milestones in your care journey with us

  • Mission Statement

    Our mission is to provide exceptional and affordable health care. we aim to provide high-quality personalised home care to our clients while simultaneously prioritising our clients' well-being and safety, enabling them to live safely, comfortably and independently in their own homes

  • 24/7 availability

    Our care team is available round the clock ensuring peace of mind to our clients, knowing support is always accessible

  • Regular reviews

    We offer personalised care plans based on each individual needs and we adjust the care plans as needed to fit our clients' needs.

  • Values

    At Primo care, the following are our core values: Patient-Centered, Excellence, Quality, Integrity, Compassion, Community and Accessibility.

  • Care planning

    After the assessment visit we'll craft your bespoke care plan, taking into consideration all the practical support your loved one needs along with all those fun extra elements supporting them to life their life to the full!

  • Get in touch and assessment

    Get in touch with us to start the process. We'll listen and provide advice if you need it. We always aim to book an assessment, where we can come and visit you and your loved one in their own home to discuss the care they need.

  • Introducing your care team

    Our care team consists of experienced, hand-selected, compassionate and thoroughly vetted professionals who are dedicated to providing quality care services 24/7.